Terms of Service

All prices are displayed in GBP (British Pounds) and include VAT where applicable.

Payments are processed securely by Stripe. We do not store your card details.

When you purchase a song bundle (3 or 5 songs), the prepaid songs can be used for any occasion. Bundles are non-refundable but transferable between occasions.

Your order is confirmed once payment is successfully processed. Song generation begins immediately after payment.

Under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, you normally have a 14-day cooling-off period for online purchases.

However, because SongSwipe delivers digital content (AI-generated songs), and generation begins immediately upon payment, you acknowledge and agree that:

• You consent to the digital content being provided before the 14-day cancellation period expires
• You acknowledge that once song generation begins, you lose your right to cancel under the Consumer Contracts Regulations 2013

This does not affect your statutory rights if the digital content is faulty or not as described.

Generation failure: If all 3 song variants fail to generate due to a technical error on our side, you will receive a full refund.

Quality dissatisfaction: Because songs are subjective creative works and digital content is delivered immediately, we cannot offer refunds based on personal taste or quality preferences.

Faulty content: If your song is materially different from what was described (e.g. completely wrong genre, missing personalisation), contact us and we will investigate. You have statutory rights under the Consumer Rights Act 2015 for digital content that is not of satisfactory quality, fit for purpose, or as described.

When you purchase a song, you receive a personal, non-exclusive, non-transferable licence to:

• Listen to, download, and share the song for personal, non-commercial purposes
• Share the song as a gift to the intended recipient
• Play the song at private gatherings

You may not:

• Sell, sublicense, or commercially distribute the song
• Claim copyright ownership of the song
• Use the song in commercial products, advertisements, or broadcasts
• Upload the song to music streaming platforms (Spotify, Apple Music, etc.) for commercial distribution

SongSwipe retains all intellectual property rights in the underlying AI models, technology, and generated content.

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

Subject to the above, our total liability to you for any claim arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

We are not liable for any indirect, consequential, or incidental losses, including loss of profit, data, or opportunity.

We may suspend or terminate your account if you breach these terms, particularly the acceptable use policy.

You may request deletion of your account at any time by contacting support@songswipe.io. See our Privacy Policy for details on data retention after account deletion.

If you have a complaint, please contact us first at support@songswipe.io. We will do our best to resolve any issues directly.

If we cannot resolve your complaint, you may refer the matter to the courts of England and Wales. If you live in Scotland, you can bring proceedings in Scottish courts. If you live in Northern Ireland, you can bring proceedings in Northern Irish courts.