Frequently Asked Questions

SongSwipe is an AI-powered platform that creates personalised songs for special occasions. You tell us about the person, the occasion, and any special memories, and our AI generates a unique, professional-quality song just for them.

It's simple: swipe through style options to pick the mood, genre, and voice for your song. Add personal details like their name and special memories. Our AI then generates 3 unique song variants for you to choose from. The whole process takes just a few minutes.

Song generation typically takes 2 to 3 minutes. You'll see a progress screen while your song is being created, and you'll be notified as soon as it's ready.

We don't offer pre-purchase samples because every song is uniquely generated based on your personal details. However, you get 3 different variants to choose from, so you're very likely to find one you love.

A single personalised song costs just £7.99. We also offer bundles of 3 and 5 songs at a discount if you have multiple occasions coming up.

We accept all major credit and debit cards (Visa, Mastercard, Amex) through Stripe, our secure payment processor. All prices are in GBP.

Yes! We offer bundles of 3 and 5 songs at a discounted rate. Prepaid songs can be used for any occasion and don't expire.

If all song variants fail to generate due to a technical error, you'll get a full refund. Because songs are AI-generated digital content delivered immediately, we can't offer refunds based on subjective quality preferences. See our Terms of Service for full details.

Birthdays, Valentine's Day, anniversaries, weddings, graduations, Mother's Day, Father's Day, Christmas, or just because. If there's someone you want to celebrate, there's a song for that.

Once you've chosen your favourite variant, you'll get a unique share link that you can send to anyone. The link works on any device, no account needed. You can also share directly via WhatsApp, Facebook, Twitter, or email.

Yes! Every song is available as an MP3 download that you can keep forever, play on any device, or include with a physical gift.

You receive a personal, non-commercial licence to listen to, download, and share your song. SongSwipe retains the underlying IP. Songs cannot be resold or commercially distributed. See our Terms of Service for full details.

We collect your name, email, and the personalisation details you provide for your songs. Payment is processed by Stripe, so we never see or store your card details. Read our full Privacy Policy for complete details.

Yes. We're fully UK GDPR compliant. Your data is encrypted, we use industry-standard security practices, and we never sell your personal information to third parties.

Yes. Contact us at support@songswipe.io and we'll delete your account and personal data. Payment records are retained for 6 years as required by HMRC.